NOTE: FACTORY RESET SHOULD BE A LAST RESORT. A FACTORY RESET WILL ERASE ANY ARTWORK UPLOADED TO THE PIN.

In order to do a factory reset follow these steps:

  1. Make sure you have at lest 20% battery (charge the pin for 30 min if your not sure).
  2. Turn the pin on.
  3. Hold the power button for 20s. The screen will first show the "Paring screen" but continue to hold and it will continue to the reset screen (see below). This image will stay on for ut to a minute while the system is reseting.
  4. Once the pin has turned off and the image above doesn't show anymore. Start the pin again. The screen will be turned on with a black image (can be somewhat hard to detect). The pin will eventually flicker through a set of images and once the Pins Collective logo appears the factory reset is complete.

Did this answer your question?